Response to "Dealing with Difficult and Aggressive Students"

Today, the Academic Dean at Globe Institute of Technology told me "I'm hearing rave reviews of how outstanding your presentation "Difficult and Aggressive Students - Transforming Boundaries" was yesterday. Everyone is giving glowing reviews of your presentation and telling me how they enjoyed it.  The professors who attended indicated they had a better understanding of what energies might be driving difficult or aggressive students and how to work with them. On behalf of the school thank you for your presentation. The Dean reported that the professors said 'as a professional speaker Ralph knows how to make his presentation engaging and interesting."